A 99.9% Server Uptime
The major advantage of constructing your own web hosting system is that you don’t have to be worried about compatibility issues – you configure a given set of software tools in such a manner so as to be compatible with a defined set of hardware elements. The end result is something a lot more stable and reliable, because there are much less possible chances of failure. We’ve built our cloud hosting system using time–tested hardware components together with a strongly modified version of Security–Enhanced Linux in order to create a completely riskless home for your personal sites.
That’s the reason why, with all our web hosting plans plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it is very important to also set up your own network infrastructure. For this reason, we built a custom–configured internal network in all our data center facilities. Relying on top–quality Juniper switches and routers, our internal network allows for astonishingly fast data transfer speeds and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, no matter which hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to curtail all possible risks with our cloud hosting packages and despite the fact that we offer excellent support, there are occasions when the customer is simply not pleased with what we offer. Or he needs to switch to a more robust web hosting service, such as a VPS server or a dedicated server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t happy, we will give you a full refund.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a reply, you probably know how maddening this can be, especially if your site is at stake. That’s why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be at your disposal and they will get back to you in less than an hour. And the best thing is that their average support ticket response time is below twenty minutes!