Live Chat Support in Web Hosting
Along with the telephone and ticket support, we provide live chat support as well. You'll be able to contact us every single day, including holidays and weekends, and we will give you more info about the web hosting plans that we provide in case you are not among our customers yet, or about basic and billing questions if you already have an account. Though for entirely technical issues you'll have to open a ticket to our tech support, because such issues require more time to be taken care of, you may still contact us on our live chat for some technical details. For example, we will help you set up an e-mail address in your e-mail client or troubleshoot various issues, saving you time and effort. Even when our phone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Servers
We provide you with live chat support as a part of our services, therefore any time you have any questions for our semi-dedicated hosting plans, you are able to talk with our customer care team whenever you need no matter if you have already obtained your account or not. In general, the chat service is intended for pre-sales, billing and basic questions and difficulties, still we will assist you with quite a lot of technical questions too. We can help you choose the best plan for your web sites in case you don't have an account yet, we can reply all of the billing questions or issues you could have or we can assist you with setting up your new email address on your PC or smart phone - all this will be done quickly since our live chat service is online all the time, each and every day. Whenever you require assistance, you'll be able to chat with a representative and save time and effort.